Educational Background:
Ph.D. Researcher in Business and Management (Operation Management) at UNITEN
MSc. in Maintenance Management from Glasgow, UK
BSc. in Mechanical Engineering from SQU

Current Position: Acting General Manager for Operation Performance & Technical Support

Responsibilities as GM for Departments:
Operation Performance, Network Efficiency, Operational Performance, Water Quality, Tankers Management, Compost Plant, Projects, Mechanical, Electrical & ICA support.

Other Responsibilities:
Leading Operational Excellence initiatives, plans, and actions.

NRW (Non-Revenue Water) Governance Board Secretary at Nama Water Services.

Experience: 14 years in the Water Sector

Certifications: Certified Trainer & Coach

Memberships
- International Coaching Federation (ICF)
- Professional Speaking Association (PSA)
- American Society of Mechanical Engineers (ASME)
- Oman Water Society (OWS)

Research and Academic Achievements:
- Participated in 8 conferences.
- Published 2 research articles.